Ryanne M. Yu
799 Hammond Drive NE, Unit 221
 Atlanta, GA 30328
Home/Fax: 404-250-1530, Mobile: 404-429-3484
ryanne_m_yu@yahoo.com


Career Objective______________________________________________________________________

A sales or marketing position with a reputable company which offers diverse job 
responsibilities.

Experience___________________________________________________________________________

Pagoda Industrial Enterprises 		















 
January 2005 to May 2007
Sales Manager
Managed and trained a team of 6 in the company’s sales and marketing department. 
Provided strong leadership skills to develop and motivate staff while continuously 
educating them on the importance of all activities.

•	Resolved all escalations, and empowered sales representative to take ownerships 
of customer issues.
•	Reduced costs to reach proper agreement with clients without compromising the 
company’s ethics.
•	Responsible for considering and accommodating client’s needs to close business.
•	Responsible for sales in Metro Manila. Ensured sales staff met all client 
objectives.

Major account sales include San Miguel Corporation, Panasonic, and Stepan Philippines.


Prudential Guarantee & Assurance		


 March 2004 to December 2004
Marketing Associate

 	





				
Processed clients needs from the writing of their insurance policy; assisted clients 
(agencies, brokers, and individual agents) with claims or loss by computing quotations 
based on rates; followed up on the status of their account to ensure the total client 
satisfaction.

Assistant Administrator of Claims Department		
Processed Claim/Loss of insured by evaluating situations based on given facts and 
demographics.

Individual Agent 						
Sold non-life Insurance Policy; profiled, prospected and added new partners to CRM as 
Opportunities.


E-Telecare International













September 2003 to January 2004
Customer Service Associate	
































Ensured customer satisfaction through troubleshooting, billing, and resolving all 
customer issues without jeopardizing company assets; handled monetary tasks in the 
branch like credits, debits, gift cards and all other transactions; Answered customer 
inquiries and comments; resolved concerns.

Education____________________________________________________________________________

B.S.B.A., Business Management























October 2002
De La Salle University, Philippines