Posted below is the resume of Allan Lindsey Lescano, an experienced Project Manager, 
Operations and QA resource and practioner.
Candidate currently holds a valid US B1/B2 
visa only.
Hence, would require sponsorship from possible employer.

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Allan Lindsey B. Lescano
Chrysanthemum Village
San Pedro, Laguna 
Philippines 
ablescano@yahoo.com (Email)
+63.917.859.8752 (Work) 
+63.919.869.2556 (Mobile)
+632.869.2782 (Home, Sat-Sun)
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Objective
Pursuing management and/or technical position/s in the fields of Information and 
Communications Technology (ICT), Business Consulting & Services, BPO and Manufacturing – 
specifically in the areas of Project Management, Operations Management, Process 
Engineering, Quality Assurance, Process Methodology & Improvement and Customer Support.


Professional Summary
The professional path I have taken outlines more than 12 years of focused experiences 
and responsibilities, both technical and administrative, in the following fields and 
expertise – Information Technology, Data Communications, Manufacturing, Media Research, 
Academe, Operations Management, Project Management, Quality Assurance, Process 
Methodology and Improvement Frameworks, Business Process Re-engineering, Change 
Management, Customer Service and Sales Support, Start-ups and Business Consulting.
I have led and managed projects, committees, teams and departments and consulted for 
companies composing of 5 – 100 subordinates in local, stat-up, multicultural and 
multinational organizations.


Career Highlights

Consultancy 
Work









































 







2000 –
Present
Provides/ed consultancy work for several multinational, multicultural and local 
organizations in the areas of Project Management, Quality Assurance and Operations 
Management.
Project Manager, ValueCommerce Co., Ltd., 2007 - Present
Oversees the implementation and delivery of multiple projects that involve on-line 
solutions for Internet Sales and Marketing transactions and portals among others; with 
Amazon and Yahoo! Japan as one of the major investors and customers.
Prepares and push for the completion or closure of project milestones, deliverables, 
issues and project artifacts like project plans, test plans, deployment plans among 
others. 
Tracks project milestones versus baselined schedules; project costs; issue management.

Reports all of these alongside project-related matters to senior management at regular 
intervals.
Currently, part of the group developing and improving the organizations SDLC, PM, 
Software Engineering and QA processes.

SQA & PM Consultant, Hewlett Packard Asia Pacific, Ltd., 2005 - 2007
Involved in different worldwide IT projects handling various responsibilities including, 
but not limited to, Project Management, Software Quality Assurance and Configuration 
Management. 
Co-managed the successful and highly commended SAP business systems integration of P&G 
and Gillette corporations in China. 
Occupied different roles for numerous international projects involving SAP and web-based 
technologies --- Project Manager/Leader, SQA Manager/Consultant, CM Manager.

As an SQA Consultant...
Managed the Quality Assurance pool – SQA auditors and Configuration Controllers.

Subject matter expert and mentored the team with regards to project management, software 
engineering, SQA, CM and CMMI-related matters.

Performed CMMI-based
SQA and CM audits on different projects.
Involved and introduced a number of organization and project-level initiatives and 
improvements, which were part of HPs quest for CMMI L5 certification. 
One of HPs PAT/SCAMPI leads and was part of extended global SEPG.
Conducted project team trainings & presentations on HPs SDLC, PM and Software 
Engineering processes.


Business Process Consultant, DataStream Communications Ventures, Corp., 2003 - 2005	
Provided management consultancy in the areas of QA, sales and customer service.
Established DataStream’s Quality Management System and Customer Service Desk.


Instructor, AMA University, SY 1999 - 2000
Taught major subjects in Engineering.


AGB Nielsen Media Research








 January 2003 – January 2005
Multinational, Media Research services
Data Production Manager
Held accountable for the organization’s data production operations – created production 
strategies and directives, which ensured the absolute production and timely delivery of 
production data with the maximum level of quality and accuracy 24x7x365.
Dealt with internal managers, customers and affiliates regarding data delivery and 
quality, process improvements, and new products and services among others.

Recognized for the following achievements:
Recovery of high volume of production backlogs well ahead of given deadline.
Development and implementation of the department’s Operations, Training and Technical 
Manuals and Quality Management System.
Introduced and implemented a number of cost-effective process improvements and changes, 
which helped improved the operation efficiency of the department. 



N-abler Communications, Inc.	September 2000 – 2002
AZ Communications Network, Inc.	2002 – January 2003
Telecommunications
service providers
Quality Assurance Specialist
Supervised the QA, Logistics and 24x7 Customer Service Desk teams.
Acted as the organization’s Quality Management Representative.

Managed and successfully completed a number of projects and assigned tasks with 
outstanding results thus, conferred with recognition from the CEO for exemplary 
performance.
Some of which were as follows:
As project manager, oversaw and implemented the Customer Profiling Application Database 
project.
The CPA is a corporate database which was a prelude to the origination’s CRM 
initiative.
Established, documented and maintained the Quality Management Systems of N-abler, AZCom 
and their affiliate organizations’.
Part of the group which setup the Network Information Center or NIC, N-abler’s and 
AZCom’s customer service desk.
Conceptualized, build contents and implemented a number of corporate strategies and 
methodologies such as Customer Retention (Anti-churn), Cost Optimization and Network 
Assurance Concepts, Customer Satisfaction, Business Process Re-engineering.



LEI
Japanese manufacturing company;
an NEC subsidiary	
Process Engineer	August 1996 – September 2000
Engineering Technician	September 1995– August 1996
Started at the staff entry level as Engineering Technician, was promoted to Engineer 
within a year and in two years time, as Senior Engineer; supervised engineering 
resources in different aspects of manufacturing, process engineering, equipment 
maintenance, quality assurance and quality control.

 
Certified as an ISO Internal Quality Auditor, represented the engineering department in 
the ISO committee, which successfully spearheaded LEI’s quest for its ISO 9002 and ISO 
14000 certifications. 
Presented numerous improvements and recommendations regarding product failure analysis, 
production and process engineering, manufacturing operations, quality assurance and 
quality control.




Skill and Know-how
Well-rounded in Information and Communications Technology (ICT), Project Management, 
Operations Management and Quality Assurance including proficiency/background in the 
following expertise:
Software Development Life Cycle (SDLC), Project Management, Software Quality Assurance, 
Configuration Management, Business Process Re-engineering, Change Management, Customer 
Service, CMMI and ISO audits and certifications.
Process improvement models and methodologies (i.e., CMMI, ISO, TQM, SPC, BPR, Six Sigma).
Software applications – MS Office, MS Project, Primavera TeamPlay, Sharepoint, Open Work 
Bench, Gannt, Quality Management (Mercury, Load Runner), Lotus Notes among others.
ERP, database & networks – SAP, Filemaker, LAN, WAN, Internet, Intranet, Novell, OS2, 
QBasic, CRM, ERP.
Frame Relay and Satellite Communications technologies (i.e., VSAT, FRAD).
Failure Analysis, Cleanroom Management and Electrostatic Discharge (ESD) applications, 
PCB Assembly and Surface Mount Technology (SMT).
Business and Technical Writing.



Education
Bachelor of Science in Electronics and Communications Engineering (B.S. ECE)
Mapua Institute of Technology
Manila, Philippines



Character References
Available upon request