Dear Sirs,
 
 
My name is Desmond DSouza. I am residing in Mumbai, India. I am a hard working and 
dedicated person with high standards and a passion for learning. I am currently working 
as an asset manager with Ocwen Loan Servicing, LLC. Although an opportunity in the 
administration / operations field would be ideal, I am looking for a company who would 
be willing to sponsor me on an H1B visa to hold any currently available position. I do 
understand the current state of the economy, however I look forward to becoming an 
invaluable and loyal team member in a company that will allow me to utilize my skills 
and provide me with growth and opportunity. I believe that as hard as it is to find a 
company that will sponsor an individual on an H1 visa , it is equally hard to find an 
individual who is hardworking and truly understands the meaning of loyalty. I also 
believe the company who choses to sponsor me, will not look back and regret there 
decision by any means.
 
I am including a copy of my resume as well as my contact information should you have any 
questions.
 
Thank you and I look forward to your favourable response,
 
Desmond DSouza



Desmond. F. D’Souza
“Ish – Kripa” (Villa),
Christian ali, Naigoan(W)
Post – Papdy, Dist – Thane.
Pin- 401207. India.
Email: fmdd84@gmail.com

Objective:



A enthusiastic, commerce degree holder with strong interpersonal and organizational 
skills, seeking a growth oriented career, preferably but not limited to the 
administration & operations fields.


Notable Achievements:


•	Consistently recognized and awarded as having “Outstanding Performance” within 
my current company and department.
•	Certified in “Basic Knowledge in Computers”
•	Proficient in Windows XP
•	Proficient in Vista
•	Proficient in MS Word 
•	Proficient in MS Excel 
•	Proficient in MS Power Point




Experience/Skills:


•	Proficient in English, Hindi, Marathi
•	Planning and Scheduling 
•	Customer Service 
•	Interdepartmental Coordination 
•	Internet Research 
•	Telephone Reception 
•	Transcription 
•	60 wpm Typing Speed 
•	Keen ability to multitask a variety of challenges and responsibilities.










Professional Experience:

OCWEN Financial Solution:
December 2007- Present 
Title:
REO Asset Manager

Company Profile:
Handling Portfolios of U.S. Real Estate Owned (REO) Properties.
 
Location:
Mumbai (India)




- Management of bulk REO property portfolio’s for U.S. and international banks.
- Oversee completion of property related tasks in order to transition properties from 
the pre-marketing stage to the Marketing Stage, while adhering to projected timelines.
- Negotiate with various contractors in order to have needed repairs completed while 
maintaining allocated budgets.
- Working directly and overseeing all communications and correspondence with U.S.


brokerage firms retained by Ocwen, to list and market REO properties.
- Utilize online system to draft reports for U.S. based clients.
- Manage and update client’s database.
- Coordinating and implementing training for all new hires.


ZENTA PVT LTD: April 2007 - November 2007

Title:
Sales & Marketing Coordinator
Company Profile: BPO for CHASE BANK (U.S. Based)
Location:
Mumbai (India).

-In charge and responsible for all incoming and out going mails to the Client. 
Preparation & filing of various official & confidential documents (letter, Excel sheet 
tables, Reports)
-Coordinate with the customers in U.S through inbound & outbound calls.
-Briefing the new sales & marketing schemes to clients based in U.S and getting the 
leads for Chase Bank.
-Coordinate with the sales team for the closure of the leads and update the sales report 
& sales tracker in excel sheet.



TATA TELESERVICES (MAHARASTRA) LTD: January 2006 - March 2007
Title: Customer Service Associate (Part Time)
Company Profile: Service provider for telephones, two ways & CDMA mobiles all over India.
Location: Mumbai (India)





 -Monitoring daily customer verification activities 





 -Handling Customers Quires and providing quality service to their 
satisfaction.





 -Coordinate with all the franchises and resolving disputes, if any.





 -Coordination with the sales-team and update sales trackers.





 -Activation of the new mobiles, telephone and two way lines by using private 
software (POS) introduced by TATA Telco & Infosys.


Education:
Mumbai University- March 2007- Degree in Commerce
H.S.C. Junior Collage- March 2004- Maharashtra State Board- certificate awarded
S.S.C. -March 2002- Maharashtra State Board- certificate awarded


Passport Details:
Passport No
		:	G0956951
Place of Issue	





 :	Thane (India).
Date of issue			:	01/12/2006
Date of expiry	





 :	11/30/2016



References available upon request