Posted on Wed, 4 Mar 2:15 CDT

Kenneth Kwan
kkykken@yahoo.com

To whom it may concern; 
I had a lot of experience in customer services and sales experience. In additional I am
majoring in Economics, therefore I have a understanding in business project, finance
problem solving etc.  Here I enclose my resume to provide you my previous experiences and
my abilities. I enjoy working in the United States, and I am looking for a company that
could also sponsor me to obtain a H1B visa.

I am a graduating senior majoring in Economics and minor in Business. I am working as a
full time employee during my senior year in University. I had worked in the cell phone
wireless industry for more than 2 years. I had performed extremely well throughout these
years, I had increase the companys sales profit by 80%. 

Further more, I had manage a sales team with 5 or more people. Provide excellent training
program, demonstrated how to provide excellent customer services and closing deal. Leading
the team to be No.1 ranking out of all co-stores in the bay area. 

With the past history of working for T-mobile dealer, excellent customer service skills,
communication skills in both English and Chinese. In additional, with the strong work
ethnics. Working strong and well as a team and being a team leader. I think I do meet the
qualification of your requirements. I would appreciate an opportunity to interview with
you. Thank you for your consideration. 



Sincerely,

Kenneth Kwan














Kenneth Kwan
523 E Reed Street
San Jose, CA 95112 
kkykken@yahoo.com

Education
San Jose State University 
Concentration: Economics B.A degree                                                  
2003-present

Sacramento City College Sacramento 
Concentration: Social Science A.S degree                                              
2001-2003

Rio Lindo Academy High School  (High School Diploma)                  1997-2001

Work Experience
Mathematics Tutor, Sacramento City College																	2001-2002
Explain and problem solving for College students
Geometry and  Algebra I & II coursework

Sales Associate, Hermit Crab Company																		2002-2003
Sales 
Inventory check
Display merchandise
Handling money transaction

Car Salesman, California Auto mart 																		2003-2004
Help customers make their decision 
Calculate interest rate and down payment
Check Credit report using Experian program
Complete car new owner registration transaction 
Insert information for new car owner. 

Sales and Promotion Manager, T-MOBILE Best Tone Wireless	2005-2007

Store and sales team management
greet customers 
closing deal 
provide excellent customer service
ordering merchandise
inventory tracking



Other Skills
 
Computer software 
Watson, Microsoft Outlook, Microsoft Excel, Power point presentation, PC terminals-
Internet explorer-E-mail-Microsoft word, Filing, Typing skills 70wpm
Able to read and write in Cantonese, Mandarin and English.