Confidential Employer

Job Title:
QA Technical Support

Job Location:
Miami, Florida, United States

Job Hours:
Regular

Compensation:
$55,000 to $60,000


We are seeking a QA Technical Supervisor. 

Responsibilities of this position include, but are not limited to: Supervising and 
coordinating activities of QA Inspectors who perform Quality Assurance tasks such as 
sampling, inspections, and tests designed to ensure manufactured products are in 
compliance with internal SOP’s, Safety initiatives, Company policies, FDA and DEA 
regulations. Document all work performed, ensuring accuracy and thoroughness. Inform 
management of any deviations from established standards. Demonstrate ability to learn 
and perform activities of workers supervised. Monitor manufacturing and QA areas for 
compliance with internal SOPs and FDA GMP regulations. Ensure that all work activity is 
documented accurately… and is in compliance with requirements. Ensure samples are 
processed and distributed to different departments in a timely manner. Review records 
for GMP compliance, accuracy and thoroughness. Investigate failures and deviations in 
manufacturing operations and initiate corrective action. Issue SICODs and 
perform/document investigations pertaining to SICODs when required. Inform management of 
problems, failures and deviations from established internal and regulatory requirements. 
Maintain QA Inspector Training SOP Matrix and all associated training documentation. 
Direct all training activities for the department. Assist management in the development, 
execution, and monitoring progress towards departmental goals/objectives. Prepare and 
conduct staff performance appraisals, development plans, and disciplinary activities as 
warranted. Draft and revise departmental SOPs, forms and documents. Update procedures to 
reflect new or changed products, processes, equipment, policies, FDA regulations, 
customer demands, etc. and to ensure they are current. Assist in Validation Projects. 
Provide status/monthly reports to management. Maintain QA Alert Notice log. Delegation 
of QA Manager for final QA disposition on QA Alert Notices. Demonstrate initiative 
required to generate ideas for improved process efficiency / continuous improvements 
within general procedural guidelines. 

Responsible for assisting management in monitoring and periodic reporting of 
monthly/quarterly metrics and quality indicators, including but not limited to QA 
Alerts, QAI related activities, sampling failures, deviations, etc. 

Assist management in driving and providing support in troubleshooting.